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Applying for a Rental Property – Tenants Process

When you find the right property, complete our online application form – you will need to supply references, your income details and rental history.

We process all the applications for the property – that includes checking references and credit background for every applicant. Your application is then passed on to the Property owner who makes the final choice of new tenants for their property.

Credit and Reference Check

We check references and credit background for every application. We confirm your employment, rent payment and tenancy history by calling your current and/or previous landlord or agent, contacting your employer, and checking your details against a National Database which searches:

  • Ministry of Justice Tenancy Tribunal orders
  • T.I.N.Z. (Tenancy Information NZ) database

If this is the first time you have looked for a rental property and you have no tenancy history we follow up alternative references, like employers or character references. We pass on the applications and checks to the property owner who makes the final choice of who will be the new tenants for their property.

Moving In

When your application is accepted we explain and sign your Tenancy Agreement. You make the upfront payments and set up a weekly Automatic Payment for your rent.

Upfront Payments

  • Rent in advance – 1 week (non refundable)
  • Bond – 4 weeks rent (refundable)


  • 1 weeks rent (pays for your 1st weeks’ rent) $400.00
  • 4 weeks bond (refundable) $1600.00
    TOTAL $2000.00

Tenancy Agreement

Before you move in to your new home, it’s good to understand what we do as your property manager, and what your responsibilities are as a tenant.

The tenancy agreement is a legally binding document, so we want you to understand it before signing, and to be clear on who does what once you have moved in. That way, you get to enjoy your home in peace, and we can get on with the job of managing properties!

A Residential Tenancy Agreement allows a tenant to take ‘possession’ of a property for a limited period of time on certain conditions, including the payment of rent.

There are two types of residential tenancy agreements:

PERIODIC TENANCY – an agreement for an indefinite period until it is lawfully terminated by either party or by the Residential Tenancies Tribunal.

FIXED TERM TENANCY – a specific time agreed upon at the beginning of the tenancy (usually three, six or twelve months). The duration of the tenancy is guaranteed for you, but you are also legally responsible for the rent until the end of the tenancy – even if you decide you want to move out early.

When you sign the Residential Tenancy Agreement, we will give you a copy so that you have a record of each party’s rights and responsibilities.

Condition of the Property

At the beginning of the tenancy you will receive a copy of the Property Condition Report. This records the condition of the property and the contents at the beginning of your tenancy.

You should check the report, make a note of any variations, then sign and return it to our office within ten days.


A Security Bond is paid by a tenant as a form of guarantee for the landlord against breaches of the Residential Tenancy Agreement. The amount of the bond is equivalent to 4 weeks rent. We lodge your Bond with Tenancy Services. The bond is held by Tenancy Services until the expiration of your tenancy and refunded to you when the following is complete:

  • Payment of rent up to the required date
  • A satisfactory final check against the detailed written Property Condition Report prepared at the beginning of the tenancy.


Once your payments have been made and the Tenancy agreement signed, we can hand over the keys!

You can collect your keys on your agreed moving in day. You may not change any locks or other security devices without the written consent of the landlord.

It’s always an idea to have a spare key – just in case! At the end of your tenancy, all keys (even if you have had them copied yourself) must be returned to our office. You will need to keep paying rent until all keys are returned.

Now you’re all set to move in to your new home!

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